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asked in Users
How do I disable the standalone phone option in the desktop app?According to this Desktop App support page, I can disable the Use Standalone Window For Phone Calls option in Settings. ...
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Jul 14, 2023 at 9:44am
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asked in Users
Dialed Digits are repeating when dialed from Desktop APPWhen talking to clients we use a recording service, the agent calls the client, then merges them with the recording serv...
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Jul 12, 2023 at 5:06am
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1
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asked in Developers
Ring Central Desktop App Occasionally Shows a Strange Advertisement-looking box?On a few of our user's computers, we've had the Ring Central desktop app showing a box that looks like and ad, w...
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Jul 10, 2023 at 7:02am
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asked in Users
Outgoing Calls have no dial toneWe have a user that sometimes work remote. He has 2 desktops along with 2 headsets. When he makes an outgoing call there...
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Jul 6, 2023 at 11:05am
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asked in Users
Locking iPhone right as someone calls will hang up on themI have a call/ring group, such that calls will go to my smart phone app and physical phone at the same time. If I have m...
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Jun 27, 2023 at 6:09am
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asked in Users
Why can't we collapse the message panel anymore?We used to be able to collapse the message panel. Now, whether folder view is on or off, the message panel is fixed. Tha...
1
Jun 26, 2023 at 8:14am
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asked in Developers
lastModifiedTime for Team Messaging API posts when adding reactionsHello,We are currently working on an application that involves consuming the RingCentral API, specifically this endpoint...
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Jun 24, 2023 at 8:25pm
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1
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asked in Users
RTO & RPO figures for RingcentralDoes anyone know RingCentral's official RTO & RPO figures? I need this to for my business insurers and our BCP. ...
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Jun 23, 2023 at 9:57am
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1
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asked in Users
RingCentral is requiring users to reauthorize after every updateWe are currently trying to upgrade users to RingCentral 23.2 for Windows 10. For context, I am the application packager ...
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Jun 15, 2023 at 1:44am
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asked in Users
Green Cookie Button Will Not Go Away!It seems the latest update of the RC App now pushes a green circle about Cookie settings. It will not go away no matter ...
1
Jun 8, 2023 at 7:22am
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1
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